COVID Travel Testing

Voluntary Testing

Do you need to show a negative COVID-19 result for travel, recreation, work or leisure?
 

We have you covered.

Drive-thru COVID-19 Testing

All testing by On-site Medical Services is self-pay. No insurance is accepted.

WE ARE NOT INSIDE THE MALL

  • No physician appointment required

  • No referral required

  • Flat-rate price, no hidden fees or surprise bills

  • Ultra-fast and accurate PCR results

  • Safety and convenience of the drive-thru

  • On-call PCR testing available, come to us or we go to you (Pricing available by phone)

  • You do not have to wait while your test is running

  • Servicing the Greater Boston Region with COVID-19 Testing for Travel

Drive thru covid testing

Pre-payment discounting is available for PCR testing. Frequent customer discounts are now available.

LIMITED RESERVATIONS FOR PCR TESTING.

We open up test types for prepayment as stock becomes available. As soon as we sell out of stock of a test type we remove it from prepayment to ensure prepaid appointments have their tests. Check the booking page for the latest updates on stock levels.

 
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COVID-19 Test Types and Transparent Pricing

​1) Same-day RT-PCR (NAAT) ( Results Within 3 Hours): $235  (LIMITED RESERVATIONS)
Learn how we do it below.

2) Rapid Molecular (NAAT) (Abbott ID Now): $139  (1 Hour) (MUST BE US RESIDENT)

3)  Rapid Antigen Test (CARESTART): $100 (1 Hour) ​

4) Rapid Antibody Testing (Fastep): $94 (15 minutes)

-- At-Home Concierge Testing for VIPs and Corporate Clients Available--- Learn more about executive testing by clicking here.

 Click here to view our refund policy.

All major credit cards and HSA cards. Cash and insurance is not accepted for testing. A 3.7% card processing fee applies to all in-person card transactions. Avoid transaction costs by paying online.

 

Manchester Testing Location

Mall of New Hampshire Manchester COVID-19 Travel Testing Clinic

1500 South Willow Street

Manchester, NH 03103

(Parking lots 17-20) near LongHorn Steak House

We are outdoors, drive-through. Put Longhorn Steakhouse in your GPS.

Manchester COVID Testing

Londonderry Testing Location

Londonderry Travel Testing Clinic

25 Nashua Road Unit A3

Londonderry, New Hampshire 03053

Look for Unit A3

(We serve you from your car) Remain in your car

Londonderry COVID Testing

Prepayment is required to book with this clinic. If you book with this clinic you are prioritized and seen faster.

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EXPERTS IN TRAVEL TESTING

 

We provide test results that comply with all international travel requirements

  • You can have your passport number appear on your test results 

  • We can do the research into travel requirements so you do not have to

  • You can receive a PDF and/or paper copy of the results

  • We accept foreign addresses and phone numbers

  • We can fill out any test paperwork necessary for travel including paperwork for Japan

  • You receive exceptional professionalism the entire time

  • 24/7 customer support available by phone call or email

  • We rerun invalid results at no extra charge

  • Custom early morning or after hour appointments available for an additional charge

  • Open on holidays and weekends

  • We can stamp your test results

  • We provide a QR code on test results

  • We can use nasopharyngeal swabs for people heading to Turks & Caicos, Jamaica, or other countries requiring the swab type

 

Travel Testing FAQ

What is RT-PCR?

RT-PCR stands for Reverse Transcription Polymerase Chain Reaction. The reaction uses RNA as testing material. RNA (ribonucleic acid) is a single-stranded nucleic acid and it is usually found in viruses as viral RNA. The test used fluorescent dyes as markers to identify genetic materials. RT-PCR tests are considered the "Gold Standard," thus they are required by many travel destinations for entry. The RT in "RT-PCR" does not stand for "rapid test."

Is RT-PCR or PCR a Molecular or NAAT?

Yes, PCR testing is a molecular NAAT test. When travel destinations specify you must receive a molecular test they are traditionally referring to PCR testing. However, travel destinations have expanded this definition to include other forms of molecular-based testing, such as our Abbott ID Now testing. The Abbott ID Now test and a PCR is considered Nucleic Acid Amplification Tests (NAATs). A travel destination that definitely accepts Abbott ID Now tests is Aruba and Canada (only if you travel to Canada by land). 

Why can I not use the Abbott ID Now for travel by air to Canada?

Some airlines going to Canada do not allow anything but PCR tests out of simplicity for their staff. There may also be a financial motive because some airlines sell their own very expensive same-day PCR tests. If you choose to use the Abbott ID Now test to fly to Canada, while it complies with Canadian guidelines, we cannot guarantee it will work when flying. 

Why do some clinics call their PCR a "rapid" PCR?

Many clinics have not been forthcoming with the instruments being utilized. Some urgent cares have been marketing the Abbott ID NOW instrument as a "rapid" PCR when it is not a PCR instrument at all. We do not misbrand the Abbott ID NOW instrument. The misbranding has caused some travel destinations to ban "rapid" PCRs. We also list the type of instrument utilized on our test results to be completely transparent about our testing. Patients that come to our clinic have the choice between an Abbott ID NOW or a PCR test. While our PCR results come back the same day, it does not make them a "rapid" PCR. Beware of clinics that market "rapid" PCR tests because your travel destination may not accept the test.

Why do you stamp your results?

Many travel destinations are beginning to require QR Codes or stamping to verify the test result is authentic. In recent months there has been a rise in fraudulent test results and many travel destinations have begun to more closely scrutinize test reports. You may have experienced this yourself if you attempted to use a test result provided by a major pharmacy and it was inexplicably rejected. Many fraudsters have been using fake results purporting to be from major pharmacy chains. We use stamping, embossing, watermarks, and additional information on the test results to differentiate and authenticate test results. We also feature a QR code on our results.  

Is a rapid PCR accepted by travel destinations?

Negative RT-PCR test results are accepted by every country for entry. The modifier of rapid in front of PCR does not make a result invalid. Nonetheless, our PCR test results do not say rapid on them because that is not a scientific term that describes the test. The PCR test result time we provide is simply how long our PCR test takes to run. Travel destinations are aware PCR tests can have varying run times from lab to lab. 

Why do you guys use nasopharyngeal swabs?

We wish we did not have to use the swabs, however, many travel destinations specifically require the use of nasopharyngeal swabs. More travel destinations are beginning to restrict individuals who have: self-administered their test, used an at-home test, or used a saliva test. If we notice your travel destination requires a nasopharyngeal swab we will utilize it. We will always inform you at the time of service if your travel destination requires a nasopharyngeal swab. Patients that do not require the use of the nasopharyngeal swab will receive a lower nasal swab. Finally, nasopharyngeal swabs are only available to patients selecting the PCR test. The antigen and rapid molecular test are lower nasal swabs that may not be compliant with your travel destination such as Turks and Caicos or Jamaica.

How are you guys able to process a PCR in 1-3 hours?

Simple, we are an NH licensed laboratory. Typically, when you are swabbed at a doctor's office your sample must be transported to a larger mass testing laboratory. Then your sample is processed alongside hundreds and sometimes thousands of other samples. Your sample must be accounted for, and set in line for processing. The turnaround time for us is shortened because we do not process thousands of samples when you come to us. We process your sample with our instruments on-site (exactly why we are called On-Site Medical Services). There is no transport time and your sample is prioritized. We use faster instruments that provide more accurate results. The way we process your sample minimizes the risk of false-positive or negative results which are more common at larger laboratories that have contamination issues.

Can my test results be emailed?
All test results are emailed and texted; you can also receive a paper copy.

How long should I wait to be tested after a confirmed exposure to COVID-19?
Typically, a person develops symptoms 5 days after being infected, but symptoms can appear as early as 2 days after infection or as late as 14 days after infection, and the time range can vary. You should always wait at least 5 days before being tested for COVID-19. If you have symptoms seek treatment with your primary care provider.

What is the difference between an Abbott molecular and rapid antigen test?
A molecular test is much more accurate than an antigen test and is similar to the molecular test sent to a laboratory. Abbott molecular tests detect the presence of COVID-19 RNA and can be relied upon for clinical diagnosis. Rapid antigen tests are not as reliable and should not be used as a sole clinical diagnosis tool for COVID-19. Additionally, recent studies show that antigen tests may be less effective in detecting newer variants including the Omnicron variant.

Is your PCR test accepted for international travel?

Yes! We are proud to state that all of our tests can be accepted by travel destinations. Please inform us of your travel destination so we can offer you the tests that work for the destination. If a lower cost option is available for you we will offer you a lower cost option if your travel destination allows the test. For almost all travel destinations receiving our in-house PCR comes without extra paperwork or lab requirements; such as for most European destinations, Latin American destinations, India, and Africa. If you are traveling to Turks and Caicos, Japan, Hong Kong, or Singapore you must inform us before we swab you so we can fully comply with the travel destination's guidelines. You do not need to call ahead but you should inform the staff at the time of service to ensure the correct swab or process is completed. The only destination we cannot help you get into is Hawaii due to its trusted traveler program (occasionally Barbados will reject our results).

Do you fill out the paperwork necessary for travel to Japan?

Yes, we fill out the clinical paperwork necessary for travel to Japan. We have successfully helped hundreds of people get to Japan. Travelers to Japan know the difficulties in traveling to Japan. We hope to make the process easier. We fill out the clinical paperwork and even stamp the paperwork. You do not need to provide us with the paperwork, as we have our own digital copy. You will also receive a digital copy of your completed paperwork. Please keep in mind that due to the extra paperwork required for Japan you should expect a longer wait for your results. We cannot guarantee the posted result time if you are traveling to Japan because we want to ensure we make no mistake in your paperwork.

Why do the tests cost money?

We are an independent company focused on travel testing and other voluntary testing needs. We do not accept government funding for testing services. Insurance is unwilling to contract with us for the type of services we provide because there is no medical necessity for voluntary testing. Despite the lack of insurance support, we provide superior testing services for travelers at a competitive price. Comparatively, our same-day PCR testing is lower cost than local and national competitors. 

How do you guys know the travel restrictions?

Research and a lot of it. We pride ourselves on the lengths we have gone to be sure we provide the best travel testing solutions possible. We understand that the test result we provide you can determine whether you can enter a country, we take that responsibility seriously. While we may be experts, it is challenging to keep up with the continuous changes in guidelines by numerous countries. We will provide you with our expert opinion if asked and do additional research at the time of service if requested, but this does not guarantee your results will be accepted. 

Do you offer refunds?

Yes, you can find more here: https://wellbility.app/online-booking/refund-policy. We do not offer refunds if you happen to test positive or if services were adequately performed. We will not issue any partial or full refund if you believe you received erroneous results.  Finally, the only test that generally will get you to any travel destination is the RT-PCR test, we make no guarantee that any other test type will work for your destination. You are welcome to choose any test we offer, however, we do not offer discounts or refunds if you tested too early or chose the wrong test type. We do not offer refunds if your results are arbitrarily rejected by health authorities at your travel destination. Beware of the health authorities in Barbados who are known to reject test results to profit off tourists. We do not guarantee our results will work for Barbados. Finally, if you cancel your appointment online using the link provided in your email and your cancelation is with 24-hour notice, the refund is processed automatically. You do not need to call or email us if you cancel your appointment with the link with 24-hour notice because the refund is automatically processed. 

Do you run out of tests?

Yes, there have been instances where we have run out of tests, such as the antigen or rapid molecular test. However, we always keep an adequate supply on hand for all prepaid appointments or upgrade the patient to a superior test at no additional charge. Please note the only way your test is guaranteed is through prepayment. 

How does the return customer discount work?

The return customer discount applies only to online transactions and not to in-person transactions. You must have previous credit card payment history with the company. When making the transaction your details must match precisely with the previous details you provided to us when you booked. Do not use a different email or name then you previously used with us or the discount will not be automatically applied. Give us a call if you run into any issues with the return customer discount being applied to your transaction.

 

Do you offer "certificates of recovery?"

Yes and no. On rare occasions, we may help a patient obtain a certificate of recovery. However, we will not issue certificates to any individual who has an existing primary care provider located in the United States, because you should seek treatment with your existing primary care provider. Your primary care provider knows your health history best and should be your partner in your recovery from COVID-19. Additionally, you must wait a full 14 days before any certificate will be issued. The healthcare providers we work with will not issue a certificate earlier than 14 days after a positive test result. Finally, there is no guarantee that a certificate will be issued. We connect you with a licensed healthcare provider and the provider at their sole discretion makes the decision as to whether you qualify for a recovery certificate. The provider may insist on a physical visit or multiple visits before they feel comfortable providing you with a certificate. We simply facilitate the visits and collect payment on behalf of the healthcare provider, your payment does not guarantee that your health status qualifies for a certificate of recovery.

 

Will my health insurance reimburse me for testing?

Possibly, some patients submit claims to their health insurance companies for testing we have performed. Before you submit your claim please understand that COVID-19 testing is NOT reimbursable by private insurance (outside the state of California) for purposes including, but not limited to, the following:

  • Epidemiological purposes

  • Surveillance

  • Community tracking

  • Employment purposes, including staffing decisions

  • Determine need for personal protective equipment

  • Screening (e.g., travel, sports, school, camp, recreational, social requirement)

We encourage our patients who may be filing a claim for testing with their health insurance, to be honest about the true reason for their testing. Finally, before filing a claim with your health insurance company keep in mind that insurance fraud is an offense that may be punishable by incarceration. 

 
 

COVID-19 Testing is Close to You!

Manchester COVID-19 Testing Location:

COVID-19 Testing near Manchester Regional Airport - 3 minutes away

COVID-19 Testing near Mall of New Hampshire - 1 minute away

COVID-19 Testing near Waterville (NH Skiing) - 1 hour away

COVID-19 Testing near Nashua - 20 minutes away

COVID-19 Testing near Concord - 20 minutes away

COVID-19 Testing near Derry - 14 minutes away

COVID-19 Testing Near Logan International Airport- 50 minutes away

Londonderry COVID-19 Testing Location:

COVID-19 Testing near Logan International Airport- 39 minutes away

COVID-19 Testing near Salem - 16 minutes away

COVID-19 Testing near Methuen 15 minutes away

COVID-19 Testing near Brookline MA - 50 minutes away

COVID-19 Testing near Medford MA - 30 minutes away

 

Laboratory Information

Laboratory Name: On-site Medical Services, LLC. 
Laboratory Clinical Director: Dr. Cecilia Vicuna-Keady, FNP, APRN, DNP
Ordering Provider: Dr. Cecilia Vicuna-Keady, FNP, APRN, DNP
CLIA Number: 30D2209908
NH Laboratory License Number: 04470
Laboratory Fax Number: 603-255-7402 
Manchester Lab Results Phone Number: 603-540-4739 (NOT FOR GENERAL INQUIRIES) 
Londonderry Lab Results Phone Number: 603-843-7271 (NOT FOR GENERAL INQUIRIES) 

Laboratory Email: testresults@on-sitemedservices.com
Manchester & Londonderry Laboratory Supervisor: Madeline L. Clark
On-site Laboratory Managing Director: Andrew J. Keady


Patient fact sheet on administered tests:
Accula SARS-CoV-2 Test
Cepheid Xpert Xpress SARS‐CoV‐2

On-site Medical Services, LLC. is a privately held company and this travel testing site is not affiliated with any government entity and is not funded by government funding sources.